About Kicko’s Online Quit Smoking Clinic

Kicko is an Australia-wide telehealth clinic supporting adults to quit smoking, reduce vaping and manage nicotine dependence. Clinical assessment and prescribing are provided by registered Australian health practitioners, with prescribed treatment supplied through a pharmacy when clinically and legally appropriate.
Quit Smoking Image

Five years ago, we were trying to quit smoking too. We wanted real support, clear guidance, and a plan that actually worked.

Five years ago, we were you.

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How We Govern Clinical Care

Our approach is designed to support safe, consistent and patient-centred care throughout the Kicko experience.

Independent Clinical Decisions

Each assessment and prescribing decision is made by the treating clinician using your health information and their clinical judgement.

Patient-Centred Assessment

Your health, nicotine use, previous quit attempts and goals are considered before suitable next steps are discussed.

Privacy and Documentation

Clinical information is documented and handled in line with Kicko's privacy policy and applicable Australian privacy obligations.

Review and Improvement

Feedback, complaints and clinical concerns help identify where our systems, communication and patient experience can be improved.

Our approach reflects recognised Australian clinical-governance principles, including patient partnership, safe practice, risk management and continuous improvement.

View the national model

What we do

Kicko provides clinician-led assessment and ongoing support for smoking cessation and nicotine dependence. Treatment options are considered individually and prescribed only when clinically appropriate.

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    Review Within 24 Hours

  • Black and white illustration of a stethoscope on a white background

    Quit Smoking Support

  • Black and white icon of a nurse with a hat and uniform on a white background

    Unlimited Nurse Support

  • Illustration of a delivery person opening a package

    Australia-wide Delivery
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How We Select Our Clinicians

We consider professional registration, relevant experience, clinical judgement and the ability to provide clear, respectful care.

Current Registration

Clinicians must hold current Australian registration appropriate to their professional role.

Relevant Experience

Selection considers experience relevant to telehealth, smoking cessation, nicotine dependence and broader patient care.

Independent Judgement

Clinicians practise within their scope and make treatment and prescribing decisions independently.

Clear, Respectful Care

We look for clinicians who explain options clearly, respect patient preferences and provide judgement-free support.

Meet the registered doctors and nurses who provide clinical care and support to Kicko patients.

Meet our medical team
Three people sitting around a table in a modern office setting.

Complaints and Feedback

We welcome feedback and aim to review concerns fairly, respectfully and transparently.

Contact our team through the Kicko contact page. Please include a brief description of your concern and any relevant appointment, order or delivery details.

Contact us

How Care and Pharmacy Supply Work Together

If treatment is prescribed, approved patients can access pharmacy services online through their Kicko account.

Kicko Clinical Team

  • Collects and reviews your clinical information.
  • Assesses suitable treatment options for your individual circumstances.
  • Makes prescribing decisions independently when clinically appropriate.
  • Provides follow-up clinical support.

Dispensing Pharmacy

  • Checks the prescription and legal supply requirements.
  • Uses the pharmacist's professional judgement before dispensing.
  • Provides pharmacy advice and supplies treatment when appropriate.
  • Manages product payment, fulfilment and delivery.

Kicko ABN: 40 681 628 375
Status: Registered

Regulator: Australian Securities and Investments Commission

Why Choose Kicko for Quit Smoking Support?

Access Australian-registered clinicians, $0 clinical consultations and ongoing support through an Australia-wide telehealth service.

  • $0 clinical consultations
  • 20-minute consultations
  • Ongoing clinical support
  • Individual treatment options
  • Convenient online ordering
  • Express Australia-wide delivery