What to Expect From Your Kicko Consult
Prefer to talk to our clinical nurse instead? From your first eligibility check to clinical guidance and personalised treatment options, here’s exactly what happens during your Kicko consult.
✔️ Book Free Nurse Consultation
A Supportive Clinical Experience Designed for You
Kicko isn’t just another quit-smoking program, it’s a clinician-led, medically supervised support pathway tailored to your needs. Our approach combines expert telehealth consultations with personalised guidance and treatment options to help you quit smoking or reduce nicotine dependence.
- Free nurse consultations and doctor review
- Telehealth support - no waiting rooms
- Treatment tailored to your history and goals
- Safe, evidence-based approach
Your Consult Journey Explained
1. Quick Pre-Screen Eligibility Check
Before your consult, you’ll complete a 30-second online pre-screen questionnaire. This helps our team understand your smoking history, health background, and quit goals so we can tailor care safely from the start.
2. Book Your Nurse Consult - Your First Clinical Step
Once your eligibility is submitted:
- Book with a qualified AHPRA-registered nurse here.
- They’ll contact you if anything needs clarification
- The call establishes your clinical background and priorities
- It ensures your care is safe and personalised
This nurse step is free and designed to make your consult meaningful, streamlined, and focused.
During the call, the nurse may ask about:
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Your smoking or nicotine history
How long you’ve been smoking, how much you smoke each day, and what products you currently use.
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Previous quit attempts
What you’ve tried before, what worked, what didn’t, and what challenges you faced (such as cravings or withdrawal).
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Your health background
Any existing medical conditions, medications you’re currently taking, or relevant health concerns that could affect treatment safety.
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Your quit goals and preferences
Whether your goal is to quit completely or reduce gradually, and what kind of support you feel would work best for you.
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Lifestyle factors
Daily routines, triggers for smoking, stress levels, and situations where cravings are strongest.
The nurse’s role is to listen, clarify, and support - not to judge or rush you. Everything discussed helps ensure your care is safe, appropriate, and personalised before moving to doctor review.
3. Doctor Assessment & Clinical Guidance
Your case is then carefully reviewed by a registered medical doctor.
During this step:
- The doctor reviews your medical history and nurse assessment
- They determine the most appropriate treatment approach using clinical guidelines
- If suitable, they issue a personalised prescription or care plan
This review ensures your consult is medically sound, safe, and aligned with your quit goals.
What Happens After Your Consult
Treatment Options Explained
If your consult results in an approved plan:
- You’ll see treatment options and dosing recommendations in your Kicko portal
- Options may include prescription therapies or nicotine-assisted strategies
- You choose what suits your needs, preferences, and budget
Most patients receive medication within 1–3 business days, with tracking provided.
No Hidden Costs, No Pressure
Kicko consultations, including nurse calls, doctor reviews, and follow-ups are completely free.
You only pay if:
- You choose to proceed with treatment
- A prescription is clinically approved for you
There’s no payment required during your consult and no obligation to continue unless you choose to.
Why This Matters for Your Quit Journey
Your Kicko consult isn’t rushed, it’s designed to:
- Assess your health and quit goals with care
- Identify the most effective support strategy
- Minimise risks and withdrawal challenges
- Provide evidence-based, medically guided quit support
This structured consult model helps you succeed even if quitting hasn’t worked for you before.